FAQ?

    1-How quickly will I receive a refund after returning a product? 

    Refunds are processed within 3-5 business days after we receive your returned item. We aim for quick turnaround times to ensure customer satisfaction.

    2-What steps should I follow to return my order?

    To initiate a return, please contact us directly by email at . We will guide you through the next steps of the process. Our goal is to make returns as hassle-free as possible, and we offer free returns as a testament to our commitment to quality.

    3-I noticed some items were missing from my order. What should I do?

    We apologize for any inconvenience. Please contact our customer service team immediately. We will expedite the missing items at no additional cost to ensure complete satisfaction with your order.

    4-How long does it typically take to receive an order?

    Our standard delivery time is 5-7 business days. We pride ourselves on prompt service and have options for expedited shipping to meet your needs quicker.

    5-For any questions or assistance?

    Please contact us directly by email at support@birlov.com . We're here to help with any inquiries you may have.